Download The Full December 2023-January 2024 Issue PDF
5 COMMENTS
Hello, I am trying to purchase some courses but even though I am signed in successfully to my Journal subscription, the site asks me to sign in again to purchase a course or book, and then rejects the selfsame password I had just used. Nor does it seem to recognize when I ask to change my password – I never get an email to allow me to do that.
Is there a separate requirement to create a separate account to be able to purchase anything other than the journal subscription itself? I love your content but this issue is very frustrating and discouraging.
You’ll need to create a new account to order or access Whole Dog Journal’s online courses. The courses exist on a different site – wholedogonlinelearning.com
I also have problems with the site. It seems they have two separate records of my account; one shows the last renewal as some time in 2022 but it does allow me to log in and get the current WDJ. I have had problems with getting double billed in the past. I am waiting for the double billing to start again this year.
I completely love the Whole Dog Journal, but their website has been terrible for years. My current subscription never shows on my account and I’m never able to renew either. I always have to wait for a postcard and then mail it in. Trying to navigate it with all the pop ups can be frustrating also.
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.OkNoPrivacy policy
You can revoke your consent any time using the Revoke consent button.Revoke consent
Hello, I am trying to purchase some courses but even though I am signed in successfully to my Journal subscription, the site asks me to sign in again to purchase a course or book, and then rejects the selfsame password I had just used. Nor does it seem to recognize when I ask to change my password – I never get an email to allow me to do that.
Is there a separate requirement to create a separate account to be able to purchase anything other than the journal subscription itself? I love your content but this issue is very frustrating and discouraging.
I had the same problem. Finally gave up after numerous attempts with the same result.
You’ll need to create a new account to order or access Whole Dog Journal’s online courses. The courses exist on a different site – wholedogonlinelearning.com
I also have problems with the site. It seems they have two separate records of my account; one shows the last renewal as some time in 2022 but it does allow me to log in and get the current WDJ. I have had problems with getting double billed in the past. I am waiting for the double billing to start again this year.
I completely love the Whole Dog Journal, but their website has been terrible for years. My current subscription never shows on my account and I’m never able to renew either. I always have to wait for a postcard and then mail it in. Trying to navigate it with all the pop ups can be frustrating also.